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Shipping Policy

Processing Time

Please allow up to 2 weeks on all orders. We currently accept pre-orders, as we produce in small quantity, in effort to remain conscious of our carbon footprint and mindful of our supply. Each piece is meticulously crafted to ensure the highest standards of luxury and attention to detail.

 

Methods & Rates

 Shipping rates are calculated based on the destination and the weight of the package. International orders may apply customs duties and taxes. These charges are the responsibility of the customer. You can view the shipping cost during the checkout process. Standard and expedited shipping options may be available at an additional cost and dependent on product availability.

Order Confirmation

Once your order has shipped, you will receive a shipping confirmation email with tracking information. Please ensure that your shipping address is accurate.

CR-VE is not responsible for orders delivered to incorrect addresses provided by the customer. 

Return and Exchange Policy

Please contact us within 24 hours of placing the order if you need to make changes to your order. No refunds or exchanges allowed after 24 hour purchase timeframe. Once production has begun, changes are not possible. 

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